AirportTransfer Schiphol customer app support
Use the customer app to make and manage airport-transfer bookings, view journey details, receive updates and contact your assigned driver when journey contact is available.
Help with signing in
Use the email address associated with your booking. If you have forgotten your password, choose Forgot password on the sign-in screen. Check your spam folder if the email does not arrive immediately.
Notifications
Allow notifications for booking updates, flight changes, driver messages and driver-arrival information. You can change notification permission in your iPhone or Android settings.
Camera and photo access
Camera and photo access are optional. They are used only when you choose to scan or upload a flight ticket, screenshot or PDF to prefill flight information.
Managing a booking
Open the journey in the app to view its current status. Where permitted, the booker can request changes or cancellation through the account/app. Messages alone do not change or cancel a booking.
Contact support
Email: info@airporttransferschiphol.nl
Telephone: +31 85 060 3233
Please include your booking number, but never send a password or full payment-card details.